Claims Adjuster

Posted on - 09 November 2017

The Role

Joining an existing team and reporting to the Property Claims Manager, the successful applicant will have responsibility for managing all aspects of the claims adjudication process, providing management and clients with an efficient and effective claims service.

The wider Non Marine Claims team manage syndicate claims concerning the following Direct, Facultative Reinsurance, Excess of Loss and Proportional Treaty classes:

  • Accident & Health
  • Construction
  • Contingency
  • Cyber
  • Financial Institutions
  • Downstream Energy & Power
  • Political Violence
  • Property
  • Farm and Crop 

Key Responsibilities

Acting within an agreed claims handling authority and upholding the departmental objectives:

  • Adhering to Lloyd's Minimum Standards
  • Acting fairly towards policy holders
  • Receiving and acting upon first notifications and updates
  • Determining coverage
  • Establishing and maintaining reserves
  • Agreeing valid claims
  • Face to face negotiations with brokers
  • Handling claims electronically with a working knowledge of ECF
  • Managing third party experts
  • Representing the syndicate at Market meetings
  • Attending client meetings

 You will have experience in the following areas  

  • Will have experience of having managed claims within a Lloyd's Managing Agent/London market company and have a strong market presence   
  • Experience in handling direct and facultative reinsurance claims in the classes of Construction, Property, Downstream Energy & Power.
  • Experience in A&H and Contingency would be an advantage.
  • Full working knowledge of ECF
  • Qualified or studying towards ACII 
  • Foreign languages would be an advantage

Desired skills

  • Intermediate Microsoft Excel     
  • Intermediate Microsoft Word

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